Effective date: January 1, 2026
Hoarding Cleanup Madison respects your privacy. This policy explains what information we collect when you visit hoardingcleanupmadison.space or call us, how we use it, and the choices you have. We keep things simple and straightforward.
Information We Collect
When you contact us, we collect the details you share: your name, phone number, email address, property address, and a description of the cleanup you need.
We also collect basic technical information automatically when you visit our website, such as your IP address, browser type, pages viewed, and the date and time of your visit.
How We Use Information
We use your contact details to respond to your inquiry, schedule a walkthrough, provide an estimate, and deliver our cleanup services.
We use website data to understand how people find and use our site so we can improve it. We do not sell your personal information to anyone.
Cookies and Tracking
Our website uses cookies and similar technologies to remember your preferences and track how you interact with our pages.
You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our site may not work as well.
Analytics and Third-Party Tools
We use third-party analytics tools, like Google Analytics, to collect standard internet log information and details about visitor behavior. These tools help us see which pages are popular and where we can improve.
These third parties may use cookies to collect information. We do not control their cookies, so please review their privacy policies for more details.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us run our business, such as scheduling software or payment processors, and only as needed to serve you.
We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.
Data Retention
We keep your personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
When we no longer need your information, we securely delete or anonymize it.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include physical, electronic, and procedural safeguards.
No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security. But we work hard to keep your data safe.
User Rights
You have the right to request access to the personal information we hold about you, and to ask us to correct or delete it.
To exercise these rights, contact us using the details below. We will respond within a reasonable timeframe.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children.
If you believe we have inadvertently collected information from a child, please contact us so we can remove it.
Changes to This Policy
We may update this privacy policy from time to time. When we do, we will post the new version on this page and change the effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.